Our contact details
Name: Carl Bird Ltd
Address: Boundary Pit, Sandy Hills, Worstead, Norfolk, NR28 9NA
Phone Number: 01692 404603
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For a quotation for services we supply
- For us to contact you back either via email or telephone
We use the information that you have given us in order to contact you directly or raise relevant paperwork for deliveries.
We treat all of your personal data as strictly confidential and we will not share it with any third parties. We only share personal data with the regulatory bodies for example HMRC. If any of your personal data is needed to be shared we will gain your written consent before anything is shared.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
You are able to remove your consent at any time. You can do this by contacting us in writing to Carl Bird Ltd, Boundary Pit, Sandy Hills, Worstead, NR28 9NA
How we store your personal information
Your information is securely stored.
We keep name, addresses and contact numbers.
We keep data for as long as is necessary for us to comply with the relevant regulations we adhere to a period that is not normally longer than 6 years.
We will then dispose your information by having it professionally shredded and removed from our internal systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Carl Bird Ltd
Telephone: 01692 404603
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk